Who we are

Our website address is: https://awvs.com.

American Way Van & Storage Inc. will not share or sell the customer’s consent for SMS messages and phone numbers collected for SMS messages to any third parties under any circumstances.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
SMS opt-in and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Personal Information: When you contact us through our Website, phone, or email, we may collect personal information that you provide, including your full name, phone number, zip code, email address, and mailing address.

Automatically Collected Information: When you visit our Website, we may automatically collect certain information about your device and usage, including IP address, browser type, operating system, referring URLs, and pages viewed.

How We Use Your Information

We use the
information we collect for the following purposes:
To Communicate with You: We use your contact information to respond to your
inquiries, provide moving services, send administrative information, and keep
you informed about your relocation or our services.

Legal Compliance: We may use your information to comply with applicable laws,
regulations, or legal obligations, including responding to subpoenas, court
orders, or legal requests.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

We do not sell or rent your personal information to third parties. We do not sell, rent, release, or transfer your SMS consent or phone number to any third party for any third party marketing purposes. We may share your information in the following circumstances:

Service Providers: We may share your information with our service providers who perform services on our behalf, such as marketing, customer services, or technical support. These service providers are contractually obligated to protect your information and use it only for services they provide.

Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or the safety of our users

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from American Way Van & Storage. This includes SMS messages for Account Notifications, Customer Care and Delivery Notifications. Message frequency varies. Message and data rates may apply. Message HELP for help. Reply STOP to any message to opt out.

SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:
If you have consented to receive text messages from American Way Van & Storage, you may receive messages related to the following (provide specific examples):

Account Notifications: Hi  Test.  In order to provide an accurate estimate for your upcoming move, please use the link below to submit a detailed list of your inventory for  American Way Van & Storage Inc..  If you have questions, please reach back out to our office at  (937) 898-7294 and we’ll be glad to help.   Click Here to submit your inventory:  https://portal.smartmoving.com/home/inventory/05ea1d25-6f8c-4b31-9174-b2a70152624f/welcome Reply STOP to opt out.

Customer care: Hi Test, thank you for contacting American Way Van & Storage Inc. would now be a good time to discuss your upcoming move?

Delivery notification: Hi Test, our crew will arrive for delivery at xx:xx at your location Reply STOP to opt out.

Example: “Hello, this is a friendly reminder of your upcoming care with [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [20] SMS messages per week related to your content

Example:
“Message frequency may vary. You may receive up to 20 SMS messages per week regarding your appointments or account status.”

Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:
You may opt-in to receive SMS messages from American Way Van & Storage in the following ways:

  • By submitting an online form

Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, message and data rates may apply, Messages frequency may vary, you can contact us directly to request removal from our messaging list.

Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://awvs.com/

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:
  • Message and data rates may apply.
  • You can opt-out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our https://awvs.com/privacy-policy/ page.
  • Message frequency may vary.